Privacy Policy
SuperHR Canada (“SuperHR”, “we”, “us”, or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information in accordance with Alberta’s Personal Information Protection Act (PIPA) and applicable Canadian privacy laws.
By using our website (www.superhrcanada.com) or our services (the “Service”), you agree to the terms of this Privacy Policy.
1. Interpretation and Definitions
‣ Company: SuperHR Canada, 75 Auburn Bay Crescent SE, Calgary, Alberta, T3M 0E3, Canada
‣ Country: Canada
‣ Personal Data: Information about an identifiable individual.
‣ Service: The SuperHR website and related services.
‣ You: The individual or entity using our Service.
2. Collection and Use of Personal Information
What We Collect
We may collect the following personal information:
‣ Name, email address, phone number, mailing address
‣ Account credentials
‣ Usage data (e.g., IP address, device type, browser type, access times, pages viewed)
‣ Information from third-party social media services (if you choose to link them)
‣ Other information you provide directly to us
How We Use Your Information
We use your personal information to:
‣ Provide, operate, and improve our Service
‣ Manage your account and respond to your requests
‣ Communicate with you about updates, security, and service information
‣ Send you marketing communications (with your express consent where required)
‣ Analyze usage trends to improve our offerings
‣ Meet legal and regulatory requirements
3. Consent
By using our Service, you consent to our collection, use, and disclosure of your personal information as described in this policy. For sensitive information or marketing communications, we will obtain your express (opt-in) consent.
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To withdraw consent, please contact our Privacy Officer (see Section 10).
4. Disclosure of Personal Information
We may share your personal information:
‣ With service providers who assist us in delivering our Service (subject to confidentiality agreements)
‣ With affiliates or business partners, as necessary to provide our Service
‣ During business transfers (e.g., merger, acquisition) with notice to you
‣ When required by law or to protect legal rights
‣ With your consent or as otherwise permitted by law
5. Cross-Border Transfers
Your personal information may be transferred to and processed in countries outside of Alberta, including the United States and other jurisdictions. We ensure that appropriate contractual or other safeguards are in place to protect your information in accordance with Alberta’s PIPA.
6. Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Generally, account information is retained for up to 2 years after account closure unless otherwise required for legal or regulatory reasons.
You may request deletion of your personal information at any time, subject to legal requirements (see Section 9).
7. Security Safeguards
We use reasonable physical, technical, and administrative safeguards to protect your personal information, including encryption, secure access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is completely secure.
8. Children’s Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information, please contact us immediately.
9. Access, Correction, and Deletion
You have the right to access, correct, or request deletion of your personal information. To make such a request, please contact our Privacy Officer (see Section 10). We will respond within 30 days as required by Alberta PIPA.
10. Privacy Officer Contact
If you have questions about this Privacy Policy or your personal information, or wish to make a request regarding your data, please contact our Privacy Officer:
Privacy Officer
SuperHR Canada
75 Auburn Bay Crescent SE
Calgary, Alberta, T3M 0E3
Email: privacy@superhrcanada.com
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on our website. Please review this policy periodically for updates.
12. Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.
Effective Date: June 13, 2025